Shipping policy
SHIPPING AND DELIVERY
At MAISON MAGDALENA, we partner with FedEx and GLS to safely deliver our handmade garments to most countries worldwide. You will receive the tracking information via email as soon as we finish producing your order.
EXPECTED DELIVERY TIME
As all our pieces are made to order, the delivery times vary. The production phase usually takes between 5-14 days, depending on the quantity of orders and the complexity of the design. The delivery takes range from 2 to 9 days, depending on the destination.
CUSTOMS
Orders shipped to countries outside the EU may be subject to custom duties, taxes, or import fees upon arrival in the destination country. These charges are determined by local authorities and are the responsibility of the buyer.
For orders outside the European Union, MAISON MAGDALENA is not responsible for delays caused by customs clearance processes. In case your order is delayed, please contact us, we are here to guide you through the process
SHIPPING RATES
The shipping prices vary by location and are displayed during check-out process, once you select the destination country.
Should you have any questions or concerns regarding delivery, please feel free to consult our FAQ, or contact us directly.
Revision date: July 2nd, 2025